Privacy Policy
Last updated: August 2026
This Privacy Policy describes how LUPRA (“we”, “us”, or “our") collects, uses, and protects your personal information when you use our website and services.
1. Information we collect
We collect information you provide directly to us, such as your name, email address, WhatsApp number, city, and details about your dog (name, breed, age, weight, activity level, allergies, and current food).
2. How we use your information
We use the information we collect to:
- Build and personalize your dog's meal plan.
- Contact you about early access, launch updates, and your account.
- Improve our website, products, and customer experience.
- Comply with legal obligations and protect our rights.
3. Sharing your information
We do not sell your personal information. We may share information with service providers who help us operate our business, or when required by law.
4. Data security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
5. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@lupra.ae.
6. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
7. Contact us
If you have any questions about this Privacy Policy, please contact us at hello@lupra.ae.